Mezivo Delivery and Return Terms
For Mezivo, a brand of Moryzone Virtual Retail Sales Consultancy Tourism Trade LTD CO;
- General Provisions
This document has been prepared within the scope of Law No. 6502 on the Protection of the Consumer and the relevant Distance Contracts Regulation.
- Delivery Terms
- The purchased product/service is digital in nature and no physical delivery is made.
- Following confirmation of the payment transaction, the service/product will be made available to the user immediately.
- It is forbidden for the user to share their access information with third parties.
- Right of Withdrawal and Return Terms
- Under Law No. 6502, for digital products, the user has the right of withdrawal within 14 days provided that the performance of the service has not begun.
- If the service/digital product has begun to be used, the right of withdrawal ends.
- There is no right of return for services prepared specifically for an individual.
- Cancellation and Refund Process
- When the user wishes to exercise the right of withdrawal, they must notify the Company in writing or via a durable medium.
- The Company shall process the refund via the payment method used within 14 days from the acceptance of the refund request.
- The Company is not responsible for delays caused by the payment service provider.
- Force Majeure
The Company cannot be held responsible for delays in the provision of the service due to force majeure events such as war, natural disaster, or internet outage.
- Contact
Moryzone Virtual Retail Sales Consultancy Tourism Trade LTD CO
Address: BEŞTEPE MAH. DUMLUPINAR BLV. NO: 10 B YENİMAHALLE/
ANKARA
E-mail: moryzone@mory.zone
Phone: 03129116038